If this is your first time...

Please take a moment to read RHEAL's policies and "what to expect" if this is your first time visiting us. Please call or email with any questions that you may have. We want to ensure that your experience is comfortable and inviting!

FAQ's & Policies

Appointments

Giving us a call is the first step to setting up your appointment. Appointments are available Monday through Saturday and whenever possible we will accommodate your schedule.

Arrive Early

We suggest arriving 10 minutes before your appointment. If it's your first time visiting us, please allow for 15 minutes.

Cancellations

As with all professional appointments, we require 24-hour cancellation notice for each hour of treatment booked. We reserve the right to charge for last minute cancellations and no-shows.  We are here for you.  Please be here for us.

Parking

RHEAL is located on Main Street in Rockland, Maine. Nearby on-street, two-hour parking is often available; there is also a lot located behind the spa with unlimited, free parking.

Payment

Cash, check, American Exprerss, MasterCard, Visa, and Discover are accepted. We also accept Spa Finder gift cards.

What to expect

We would like your experience to be warm, comforting and stress-free. If you have any questions, please do not hesitate to contact us.

Lockers & Showers

Separate showers & bathrooms are available for men & women. Each locker room features an area to style your hair, apply makeup, etc.

Robes & Slippers

Upon your arrival you'll be given a comfy robe and slippers and a safe place to put your belongings.

How to prepare for a massage?

If this is your first visit to a spa, RHEAL's staff will be sure to make you comfortable and explain what to expect.

How to prepare for a facial?

If this is your first visit to a spa, RHEAL's staff will be sure to make you comfortable and explain what to expect.